FAQ

What should I know when I rent a bike with Bike Rental France

Go to the homepage or the "book your bike(s)" page. If you rent from Toulouse or Gaillac, there is no extra fees. Input your details, your dates and the sizes of bikes you need. Proceed the payment and you bikes are booked. If you rent in other than in Toulouse or Gaillac, please send a mail at info@bikerentalfrance.com to have a quote for the delivery and collection.
Regarding the time of the year, it is better to reserve when you know your dates. July, August and early September are the busiest months. However, in general we would recommend to book early as we can plan better our season and give you the best options available.
In 2024, we use the Norvegian brand Fara which provide a sizing chart on the home page. If you are not sure, you can send us an email at info@bikerentalfrance
We deliver for free in Toulouse and other places like Gaillac in the Tarn or Lachapelle in the Lot-et-Garonne near Montauban, Agen , Lectoure and Auch. For other locations, send us an email with the address where you would like to have the bikes delivered and we will give you a quote.
When you sign the rental agreement, you take the responsability of the bike(s). When you get the bikes, they are in perfect condition ready to ride. Every broken item would charged and a cost of work will be added. Concerning thefts, you would be charge for the price of replacement for a bike.
The bikes come with a saddle bag with a spare tube, tire levers and a mini toolkit. A mini pump is attached to the frame.
The bikes come without pedals and we recommand that you bring your own pedal because they are set as you like. However if you don't want to carry your pedals in your bags, you can rent a pair of Look Keo, Shimano SPD MD (Mountain Bike) or Shimano SPD SL (Road) for 2 € per day. It is the same with the Helmet. We rent helmets for 2 € a day.
Our saddle are pretty comfy for women and men. But if you prefer to use yours, it is possible.
Yes, we don't have GPS mount.
When you book, we ask you a 50% deposit and 100% of the cost 15 days before the rental period. If you need to cancel, the 50% deposit can be refunded within 15 days prior the rental period except the bank transfer fees.
1) You have just found our website without social media 🙂 2) It is just a matter of time. When we started in 2012, we used Facebook and it would bring us around 1% of our bookings. Nowaday, with Instagram and Facebook, it is necessary to spend always more time, to take pictures, to write quality content, to engage with the customers. Finally we decided to dedicate our expertise on how we can improve our service and count on our guests to speak about their experience with us.
Bici1es SLR is a small spanish company based in Mallorca involved in cycling logistics. Bici1 organises logistic for cycling tours, designs tours and of course organises bike rentals. If you need further information, don't hesite to send a mail at info@bici1.es or info@bikerentalfrance.com